FAQ
FAQ
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Configuration
How do I access to Serv-e-Go tool?
Which products are compatible with Serv-e-Go?
To pair a product: choose by application or by protocol, what are the differences?
Is it necessary to install a TaHoma for my customer to access its installation in Serv-e-Go?
I have already activated many boxes but via the Somfy-Connect website. Will these boxes be displayed in the Serv-e-Go tool as well?
How to find a customer box?
How can I view a TaHoma installation among my list of installations in Serv-e-Go tool?
Do the sub-accounts have the same view as the main account?
I would like to create an access for other people in my company, how can I do this?
I have already activated many boxes using the Somfy Pro website. Will these boxes be displayed automatically in Serv-e-Go?