Tools & Software

Access useful configuration tools and calculators for SDN motors and controls in addition to animeo® products.  Each link...

MAP Policy

Somfy Systems Inc. Policy Regarding Minimum Advertised Prices “MAP/Online Policy” Canada   If you have any questions, please contact...

Hand Held

Hand Held

What is a dual battery wand?

A dual battery wand is simply 2 of our Reloadable Battery Wands connected with an included Y-Harness directly to the motor. This doubles the lifespan of your batteries.

How long is the cord?

Most cords are 25' long, but can be trimmed to adjust to shorter distances between the motor and the power outlet.

What is a plug-in transformer?

A Plug-in Transformer is like a plug you would use for your laptop or your cell phone. It has a "wall wart" transformer that plugs into a standard power outlet and takes the 110V power coming from...

How do I replace the batteries? What kind of batteries do I need?

Disconnect the reloadable battery wand from the motor, remove the cap and change out the old batteries with new ones. Be sure you use ONLY AA Lithium batteries and do not combine old batteries with...

What are some ways to hide the cord?

You can use decorative side treatments, furniture or wire casing (sold at any hardware or home improvement store) to hide the cord.

How do I program a Sunis Outdoor WireFree™ RTS Sun Sensor?

Click here to program a Sunis Outdoor WireFree™ RTS Sun Sensor.

How are motorized window coverings powered?

WireFree Motors are available with a reloadable battery wand and 8 AA lithium batteries.

How do I set an intermediate position on my motorized window covering?

Setting the MY (favorite position) on all Motorized Window Coverings Setting the MY Position for Motorized Horizontal Blinds Adjusting Lower Position & Setting the MY for Motorized Sheer Horizontal...

General Questions

General Questions

How do I create a group channel on my remote?

Control Motorized Window Coverings in a Group (Copy & Paste, Part 2)

Power

Power

I press the button to move the motorized window covering in the morning and I have to press it twice to make it work. What's wrong?

When the motor has been at rest for an extended amount of time, it goes into rest mode. To "wake" it back up, you need to press the command button (up, down or my) for "one one thousand" for best...

How long do the batteries last?

Battery Life isn't guaranteed as it will vary depending upon how large your window covering is and how often you use it.

Wall Mounted

Wall Mounted

Controls

Hand Held & RTS & Wall Mounted

How do I program an Eolis WireFree™ RTS Wind Sensor?

Click here to program an Eolis WireFree™ RTS Wind Sensor.

What happens if my remote controls my neighbor's shades?

This won't happen. RTS uses 16 million rolling codes to prevent this.

Will my remotes interfere with other controls in my home?

They should not cause interference by themselves.

How do I program a ThermoSunis Indoor WireFree™ RTS Sun Sensor?

Click here to program a ThermoSunis Indoor WireFree™ RTS Sun Sensor.

How do I program my URTSI 2?

Adding New Remotes to Control your Motorized Window Coverings (Copy & Paste, Part 1)

How does the RTS Repeater work?

Click here for information on how an RTS Repeater works.

Transformer

Transformer

How do I program a Sunea Motor?

Click here to program a Sunea motor.

How do I re-adjust my current limit settings?

Adjusting Upper & Lower Position of Motorized Roller & Solar Shades Adjusting Lower Position & Setting the MY for Motorized Sheer Horizontal Shades Adjusting Lower Position of Motorized Cellular...

How do I program an LT50 RTS CMO motor?

Click here to program an LT50 RTS CMO motor.

What hand-held options do I have?

Telis 1 RTS - Single Channel Telis 4 RTS - 5 Channel Telis 16 - 16 Channel (special order only) NOTE: a channel is used to organize your motorized window covering with their controls. A channel is...

What is the range?

No line of site is required to control RTS products. They can communicate with the motorized window covering up to 65' and through 2 concrete walls.

How can I identify a motor?

Click here to identify a motor.

How do I program an RTS Glydea™ motor?

Click here to program an RTS Glydea™ motor.

What color options do I have?

Telis 1 and Telis 4: Pure (white), Silver and Lounge (black) Telis 16 - 16 Channel - White and Silver

How do I program a Tilt WireFree™ RTS Motor?

Click here to program a Tilt WireFree™ RTS Motor.

Do I need an electrical box? How do I mount it?

No. We actually recommend NOT mounting the Wireless Wall Switch in an electrical box at all. Use the mounting template included in the box and if an electrical box is absolutely necessary, it MUST...

How do I program an LT30, ST30, ST40, Altus40, ST50, or Altus 50 motor?

Click here to program an LT30, ST30, ST40, Altus40, ST50, or Altus 50 motor.

What is a wall mounted remote control?

Wall Mounted Remote Control is a Wireless control, powered with a watch-style battery for extended lifetime, that mounts directly into the wall for easy access. It can be mounted alone or directly...

Can I use hand held controls with wall mounted controls or timers?

Yes! You can use any combination of hand-held and wall mounted remotes, timers and sensors to control your motorized window covering...up to 12 devices or channels. Please remember the 65' range.

RTS

RTS

How do I program a Sunis Indoor WireFree™ RTS Sun Sensor?

Click here to program a Sunis Indoor WireFree™ RTS Sun Sensor.

How many motorized window coverings can I have in a group?

The number of motorized window coverings in a group is unlimited. The 65' range is the only limiting factor.

Can I have more than one motorized window covering on a channel?

Yes. You can program shades into groups and sub groups. Each group or sub group requires its own channel. Control Motorized Window Coverings in a Group (Copy & Paste, Part 2)

How many channels do they have?

We offer 1 and 5 channel options but 2, 3 and 4 channel options are available through special order.

Battery

Battery